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Showing posts from March, 2019

How Mobile Access to Inventory Data Enables your Sales Team to Exceed Customer Expectations

Your sales team is the face of your company. They are the first people your prospects speak to. They are the ones who make deals and build relationships on behalf of your company. They are usually the ones that your customers reach out to when they need more products or services from your company. As such, a sales team that is armed with the right tools to immediately meet the customer’s needs is more successful than one that needs to check back with head office about inventory availability. Arming your sales team with real-time, mobile access to inventory data gives them an advantage over your competition. With accurate inventory data at their fingertips, they can: Set Proper Expectations One of the worst things your sales team can do to a prospect or customer is make promises that the company cannot deliver on. By having real-time information at their fingertips about what’s on-on hand, on-order, or currently allocated, your sales team can immediately set customer exp

3 Common Problems Overlooked in Inventory Management

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If you ask any company what the most challenging part of managing their business is – 9 times out of 10, they will say inventory management. This is because inventory management affects many different parts within a business organization – from warehouse management and on-shelf availability to loss prevention, financial audits and customer satisfaction. It only gets more complicated as more product SKUs and locations are added. As your business grows, how do you ensure you are maintaining the right amount of stock? Hold too much, and you may tie up working capital and inhibit growth. Not enough, and you may disappoint customers. A rock-solid inventory management system becomes even more critical when scaling your business. Businesses are faced with: ·          Duplicate entry into disparate systems Often, companies use multiple systems to help manage their operations, including QuickBooks and Microsoft Excel. Initially, they find that the systems become insuffi