How Mobile Access to Inventory Data Enables your Sales Team to Exceed Customer Expectations
Your sales team is the face of your company. They are the first people your prospects speak to. They are the ones who make deals and build relationships on behalf of your company. They are usually the ones that your customers reach out to when they need more products or services from your company. As such, a sales team that is armed with the right tools to immediately meet the customer’s needs is more successful than one that needs to check back with head office about inventory availability. Arming your sales team with real-time, mobile access to inventory data gives them an advantage over your competition. With accurate inventory data at their fingertips, they can: Set Proper Expectations One of the worst things your sales team can do to a prospect or customer is make promises that the company cannot deliver on. By having real-time information at their fingertips about what’s on-on hand, on-order, or currently allocated, your sales team can immediately set customer exp